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VOICE agent annunciator system
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VOICE agent extension  
Voice agent
Technical data
Order overview
VOICE agent annunciator system

VOICE agent Description

The VOICE agent remote alarming module is a compact device designed for DIN rail mounting with a 110-230VAC or 24VDC power supply. The VOICE agent is equipped with 16 iputs for 24VDC. Up to eight of the inputs can be configured as analogue inputs. Against this are four digital relay outputs (e.g. collective- or hornoutput). With the LTE version the outputs can be altered by SMS. All operating states, the time, analogue values and communication activities are shown in the display. Of course, the VOICE agent is also a solution to expand an existing system. Voice messages are transmitted using the analogue or LTE telephone network. The subscriber line can be monitored so as to activate the system output should it be disconnected. A test message can be sent at periodic intervals to test device operation. If this message is sent by e-mail it includes the acutal values including the analogues. Calling the device provides the information if there are actually any alarms.

All events are recorded in a log memory. This can be used to find out when an alarm arose and which subscriber acknowledged it.

To ensure proper function during power blackout, the VOICE agent has an integrated battery charge controller for an external connected battery pack. The battery conditon is monitored.

The actual status of the in- and outputs is visualised in the browser. Additionally, the value of analogue inputs is shown.

A web browser is used for programming the system. This means that no software needs to be installed or updated. The VOICE agent can be programmed and maintained over the network or the telephone line. The LTE version offers also GPRS remote configuration. The optional text to speech engine generates all spoken messages automatically. This comfortable function features the following languages: German, French, English and Italian. Please order the language you need together with your VOICE agent

You can expand the VOICE agent to a complete monitoring system:

VOICE VOICE agent extension

The use of the VOICE agent extension enables the upgrade of the monitoring- and controlling system up to 64 inputs and 52 outputs. Every extension module offers additional 16 in- and 16 outputs. A total of three extensions can be integrated over the network to the VOICE agent.


The VOICE agent offers a variety of communication options:


Local Remote
Display on VOICE agent in plaintext
Activate lamp/horn outputs on the VOICE agent and the extension modules
Network printer
Unix syslog messages on existing PCs
Alarm and status overview page in the web browser on existing PC's
Textual messages on PBX integratd desk phones using the ATAS protocol
Voice messages
Messages to pager
Textual messages on PBX integrated DECT phones using the ATAS protocol


Since all the programming takes place fully in the browser, there is no need to purchase software and updates. The configuration comes with graphics and is menu-based. 3 pikett groups are available for the alarm function, each having 10 subscribers. A separate language file can be specified for each of the 16 inputs. The fault message procedure is carried out in accordance to DIN 19235. Delay times for the inputs, triggering the alarm and also for the jump to the next subscribers in the alarm chain. Each subscriber in the alarm list can acknowledge the fault by entering a code (DTMF tones), thus stopping further processing of the list.

Using the front mounted knob enables the setting of parameters like phone numbers of alarm recipients. This access is protected by an 4 to 6 digit code.

Access to our demo system:

Please click here for having a look in the programming of the VOICE agent, the user is "Gast" and does not need a password

Example of the programming by browser: Analogue input

Ansicht Programmierung VOICE agent

View of the status monitoring by browser

Ansicht Programmierung VOICE agent

Technical data

Inputs basic setup 16, up to 8 changeable to analogue
Maximum number of inputs 64 with three extensions, up to 32 changeable to analogue
Digital inputs 24VDC NO or NC
Analogue inputs (I00-I07) 0-10V or 0-20mA with 510Ohm shunt
Outputs basic setup 4 potential free relays
Maximum number of outputs 52 with three extensions
Switching capacity, relay outputs Max. 6A / 230VAC AC1
Switching capacity, transistor outputs Max. 80mA / 50VDC open-drain to COM (GND)
Supply voltage AC version 230VAC (100-240VAC / 47-63Hz)
Supply voltage DC version 24VDC (18-70VDC)
Power consumption Max. 10W
Internal signal voltage 15VDC internally generated
External signal voltage 24VDC max.
Modem landline version Analogue a/b
Frequencies GSM version GSM 900/1800MHz
Bands LTE version B1, B3, B7, B8, B20, B38, B40
Antenna connector GSM and LTE version SMA
SIM card GSM / LTE Mini SIM (2FF)
Network LAN Static IP-Address or DHCP
Battery charger Integrated for 12V accumulator up to 3Ah
Display 3 Row-LCD-display backlit
Number of speech files 32
Number of phone numbers 30
Number of alarm profiles 8
Time channels 8
Speech files formats Usual sound files like wav, raw, pcm, mp3
Housing Metal powder coated
Dimensions WxHxD (without connectors/knob) 175 x 90 x 59 mm
Dimensions WxHxD (with connectors/knob) 175 x 120 x 68mm
Weight Appr. 650g
Mounting position Any
Mounting 35mm DIN-Rail or 19" Rack with optional rack panel: PS-3U
Connectors Screw-plugterminals max. 1,5mm2
Ambient temperature 0°C bis +40°C
Protection degree IP20
Real time clock Automatic leap-year adjustment. Accurate to less than +/- 1s at 25°C


Please click on the image for a larger view or go to the download of the wiring diagram sheet

Voice agent


Please click on the image for a larger view

Massbild Voice agent

Order overview

Part number Picture Description Shop
832.200.000 Zustandsüberwachung Voice agent VOICE agent landline 110-230VAC
832.200.100 Zustandsüberwachung Voice agent VOICE agent landline 24VDC
832.220.000 Zustandsüberwachung Voice agent VOICE agent LTE 110-230VAC
832.220.100 Zustandsüberwachung Voice agent VOICE agent LTE 24VDC
832.200.010 Upgrade text to speech engine German
832.200.011 Upgrade text to speech engine French
832.200.012 Upgrade text to speech engine English
832.200.013 Upgrade text to speech engine Italian
832.290.000 Zustandsüberwachung Voice agent VOICE agent extension 24VDC, 16x inputs, 16x relay outputs
832.295.000 Zustandsüberwachung Voice agent VOICE agent extension 24VDC, 16x inputs, 16x transistor outputs
192-001 Zustandsüberwachung Voice agent Battery 12V 1,2 Ah 96x46x55mm
829201 Zustandsüberwachung Voice agent Battery tray 115x100x65mm DIN-rail mounted
PS-3U Voice agent Störmelder Rack-Panel 19, 3HU with DIN-rail
901-0109 Voice agent zustandsüberwachung Magnetic door contact
SWM5 Voice agent alarmmelder Water/Oil sensor 5mm with 5m cable, 1 relay contact NC 24VAC/DC
AFT-U Voice agent zustandskontrolle Humidity/Temperature sensor 0-100rF -30°C to 70°C without display 2 x 0-10V
RFTF-U Voice agent zustandskontrolle Humidity/Temperature sensor 0-100rF 0°C to 50°C without display 2 x 0-10V
RFTF-U_LCD Voice agent zustandskontrolle Humidity/Temperature sensor 0-100rF 0°C to 50°C with display 2 x 0-10V
UCA-AM RMC Server room monitoring GSM-magnetic antenna dual-band with 2m cable
60603032E RMC = Server control GSM-wall mounted antenna with 5m cable
XPOL-A0001 LTE Antenna LTE-wall mounted antenna with 5m cable